domenica 31 agosto 2014

Millennials, The Biggest Generation Of Customers Ever, Don't Care About The Internet

You’ll sooner see a boomer excited by a light bulb than a millennial impressed by the internet, says customer experience consultant Micah Solomon, and this has omnichannel implications for customer service, marketing, and sales approaches.


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Millennials, The Biggest Generation Of Customers Ever, Don't Care About The Internet

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